Privacy Policy
At Kinetic, based in Berlin, Germany, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website. By using Kinetic, you agree to the practices described here.
Information We Collect
To offer our services effectively, we may collect personal details you provide, such as:
• Name
• Email address
• Phone number
• Employer
• Job title
If you purchase our products or services, we may also collect payment and billing information to complete transactions. Additionally, anonymous demographic details, such as age or gender, may be gathered to better understand our audience. Note that any personal information you share on public forums within our site may be visible to others.We only collect personal information that you voluntarily share with us. Certain features may require specific details, like account registration or payment information for transactions. This information allows us to provide requested services and keep you informed about your use of our platform.
How We Use Your Information
Kinetic uses your personal data primarily to operate our services and fulfill requests. Occasionally, we may inform you of relevant products or services offered by Kinetic or its affiliates.
Information Sharing with Partners
Kinetic does not sell, rent, or lease your data to third parties.However, we may share data with trusted service providers for specific purposes, such as performing statistical analysis, sending mail, providing customer support, or handling deliveries. Our partners are contractually obligated to keep your information confidential and are only permitted to use it to provide Kinetic services.Under certain circumstances, we may be required to disclose your data by law or to protect our rights or the safety of others. Such instances include legal compliance, preventing fraud, or ensuring site security.
Monitoring and Tracking
We may observe how users interact with Kinetic to identify popular content and improve the site experience. This data helps us deliver relevant information and tailor site features to user interests.
Automated Data Collection
Some information about your device and browsing behavior may be collected automatically, such as your IP address, browser type, access times, and referring sites. This data aids in site maintenance and user experience enhancement.
Cookies and Tracking Technology
Kinetic may use cookies to enhance your browsing experience. Cookies are small files stored on your device that remember your preferences when you revisit our site. They cannot execute programs or deliver viruses and are only accessible to the domain that issued them.Cookies can streamline site navigation by saving information like addresses or preferences. You can adjust your browser settings to reject cookies, though this may limit certain features. Our site may also use cookies from data partners to send personalized communications based on your interactions. Opt-out options are available through https://app.retention.com/optout.
Security Measures
Your data security is essential to us. Kinetic implements SSL encryption for data transfer and other safeguards to protect your information from unauthorized access. However, please note that no online transmission is completely secure, and Kinetic cannot guarantee full data protection.
Right to Data Deletion
You have the right to request the deletion of your personal data, subject to legal exceptions. Upon receiving a verifiable request, we will remove your information and instruct our partners to do the same. However, certain information may need to be retained for legal or operational purposes, including fraud prevention, security, and compliance with regulatory obligations. Users can exercise their GDPR rights by contacting us at privacy@usekinetic.com. These rights include:
Accessing their personal data
Rectifying inaccurate information
Requesting data deletion
Objecting to processing
Restricting processing
Requesting data portability
Withdrawing consent at any time
We will respond to such requests within one month, as required by GDPR. Identity verification may be necessary before processing certain requests.
Children’s Privacy
Kinetic does not knowingly collect personal data from children under 13. If you are under 13, please obtain permission from a parent or guardian before using our site.
Email Preferences
From time to time, we may send you emails about Kinetic’s services, promotions, or updates. To stop receiving marketing emails, you can unsubscribe by following the “UNSUBSCRIBE” link or replying “STOP.”
External Links
Our site may link to third-party websites. Kinetic is not responsible for the privacy practices or content of these external sites, and we recommend reviewing their privacy policies if you visit them.
Data Storage
Kinetic retains user data only as long as necessary for the purposes outlined in its privacy policy, in compliance with applicable data protection laws. Account-related data is stored as long as the account remains active or as required by legal obligations. Transactional and financial data may be retained for a period of 6 to 10 years due to tax and regulatory requirements. Support-related data is typically stored for 6 to 12 months after the last interaction. Log data for security and operational purposes is usually kept for 30 to 90 days. Users can request data deletion at any time, subject to legal and contractual limitations.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or the law. Significant updates will be posted on our website or sent to your primary email. Continued use of our site after policy changes constitutes acceptance of the revised terms.